L'ELEGANCE LLC — PRIVACY POLICY

PRIVACY POLICY

L'Elegance LLC — leleganceny.com

Last Updated: July, 28 2026

L'Elegance LLC ("L'Elegance," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have.

By using our website (leleganceny.com), registering for a class, purchasing a program, or otherwise interacting with L'Elegance, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Contact information: your name, email address, and phone number
Payment information: processed securely through third-party payment processors (such as Stripe); we do not store your full card number
Registration and booking details: the classes, workshops, or programs you register for, and related scheduling information
Communications: messages you send us via email, SMS, WhatsApp, or our website contact forms
Usage data: general information about how you browse our website (such as pages visited), typically collected via cookies

2. How We Use Your Information

We use the information we collect to:

Provide, manage, and improve our classes, programs, and services
Process payments and manage your registration or enrollment
Communicate with you about your bookings, our programs, and relevant updates
Send you marketing communications, including via email, SMS, and WhatsApp, where you have consented to receive them
Respond to your questions and provide student support
Maintain the security and proper functioning of our website and systems

3. Your Email and Phone Number: How We Store and Protect It

We take the privacy of your personal information seriously.

We do not sell any student email address or phone number to any third party. We do not sell, rent, or trade your email address or phone number to any third party for their own marketing purposes.

All email addresses and phone numbers we collect are stored securely within the L'Elegance CRM system, which is used solely by L'Elegance staff and authorized team members to manage student communication, scheduling, and support. Your contact information is used only for purposes directly related to your relationship with L'Elegance — such as appointment reminders, class scheduling, email and SMS/WhatsApp updates, and student support — and is not shared with outside companies for their own advertising or sales purposes.

We keep all student information secure. We use reasonable administrative, technical, and physical safeguards, including restricted staff access to our CRM, to protect your personal information from unauthorized access, use, or disclosure.

If you no longer wish to be contacted by email, phone, SMS, or WhatsApp, you may opt out at any time by replying "STOP" to any text message, using the unsubscribe link in any email, or by contacting us directly at the email address listed at the end of this Policy.

4. Text Messaging (SMS) and WhatsApp Consent

By providing your phone number, you consent to receive text messages and/or WhatsApp messages from L'Elegance related to your registration, class reminders, scheduling, and — where you have opted in — promotional or marketing messages.

Message and data rates may apply. Message frequency may vary. You may opt out at any time by replying "STOP," and you may request help by replying "HELP."

5. How We Share Information

We do not sell your personal information, including your name, email, or phone number, to third parties.

We may share limited information with trusted third-party service providers who help us operate our business, strictly for the purpose of providing our Services to you. These may include:

Payment processors (e.g., Stripe), to process your payments securely
Our CRM and communication platform (used internally to manage student records, scheduling, and support)
Course hosting and community platforms (e.g., Circle) and video conferencing platforms (e.g., Zoom), used to deliver our classes
Email and SMS/WhatsApp service providers, used to send you communications you have opted into

These service providers are only permitted to use your information to perform services on our behalf and are not permitted to use it for their own independent marketing purposes.

We may also disclose information if required to do so by law, or to protect the rights, property, or safety of L'Elegance, our students, or others.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, understand how visitors use our site, and support our marketing efforts. You can control cookie preferences through your browser settings.

7. Data Retention

We retain your personal information for as long as necessary to provide our Services, maintain business records, and comply with legal, tax, and accounting obligations.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location, you may have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information, subject to legal and business record-keeping requirements
Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information below.

10. Children's Privacy

Our Services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us so we can address it.